- Rovo uses old Jira language
There’s no continuity in the language Rovo uses vs what’s live in jira. I can decipher it, but a person just starting to use it would have massive issues. Issues vs work items, spaces vs projects....
21 points8 comments3 d ago
- Advice switching to Jira
Hey 👋, My company is heavily considering switching from our current service management tool to Jira. We ran into major issues overcomplicating our last tool, and our CMDB health is currently...
8 points15 comments1 d ago
- Starting in a business application support role in Jira
Hi everyone, I'm about to start a new role supporting Jira as a Business Application Supporter, but I'm basically starting from scratch when it comes to Jira. The company has around 2,500...
2 points6 comments20 h ago
- Best way to manage/view QA Efforts/Points
Been using Jira for managing our tasks - Creating stories for deliverable items, tasks for additional work like regression testing, support tasks, automation, etc. When it comes to planning,...
2 points4 comments2 d ago
- Linked work items disappearing
Anyone else experiencing linked work items not saving?? I can automate a linking, but can’t do it manually. I see a service ticket from March calling it minor, but this is a massive inconvenience....
1 points1 comment3 d ago
- What would you test before moving a service desk off JSM?
For anyone who has evaluated a move off Jira Service Management, which tests actually changed your decision? I’d try a few everyday workflows: a requester replies by email, an approval gets...
0 points2 comments3 h ago