- About shipping labels...save money!
Recent thread about thermal printers; you can get reliable Zebra printer used on eBay for less than $100. For example, my GK420d I bought a few years ago was around $350 new and over $700 now. But...
149 points124 comments3 d ago
- It finally happened to me
I sell digital knitting patterns and have a no refund policy. A buyer asked for a refund because, she stated, she couldn’t download the pattern. In the purchase details it shows she did download...
139 points51 comments4 d ago
- Etsy Refunded $255 Wig in Case That the Buyer Was Wearing.
A buyer opened a case because she had bought a wig from me. The wig didn't fit her head size; she submitted photographs of the wig on her head to the case and wrote that there was nothing wrong...
89 points41 comments6 d ago
- She remains disappointed ¯\_(ツ)_/¯
me too Linda, me too!
60 points17 comments1 d ago
- Repeat buyer stalks my shop, buys quickly & uses discount, now nobody else ever sees my new stuff
Let me preface by saying I know this is my fault. I have a repeat customer who had purchased 7 of my handmade pendants priced at $90 + and to show good will, I decided to give her a 15% off...
53 points115 comments12 h ago
- Updated Image Requirements (Again) - Cropping and Resizing Now Okay!
Etsy updated the new requirements again, confirming that you do need an unedited image, but with new guidance around what that means. I had the update on my dashboard and it's on the forums; I'll...
37 points50 comments2 d ago
- I feel like I’m being punished for giving good service.
I sell 3D printed squirrel feeders on Etsy. Some of the larger orders I include an extra feeder, typically slightly defective and not good enough to sell. Some of these customers mentioned that...
35 points51 comments2 d ago
- First entitled shopper of the holiday season
I shipped it to the correct updated shipping address and sent her the USPS screenshot proof so I hope she feels embarrassed for sending such a nasty message. She sent the two initial messages back...
33 points55 comments3 d ago
- Photos for listing
I'm confused between the two types of backgrounds for my etsy listings. I try to keep a consistent background throughout my shop.
28 points31 comments5 d ago
- Happy repeat buyer dragging review average down
My wife has a vjntage shop on Etsy where she's maintained Star Seller status for years. In the last few months, she's gained a buyer who's consistently left 4-star reviews (and one 5-star one), to...
27 points49 comments17 h ago