- Is xfinity.com unusable on purpose?
I've been a long time xfinity customer and signup for contracts every couple years to bring down the price that would otherwise be astronomical. Every single time I have had zero success in...
172 points65 comments4 d ago
- Saw new symmetrical speeds at my address.
Looking for help from a rep to confirm I am able to get new symmetrical speeds. The website shows I am able to get them now. Xfinity completed network upgrades in my neighborhood in May of 2025....
69 points63 comments5 d ago
- canceling has been the worst experience I have ever had with a service
title. It is insane how uncooperative and awful everyone from Xfinity has been with me while trying to cancel my service. I have received multiple messages saying they have received my...
43 points9 comments6 d ago
- Xfinity says I used 1.2 TB in 8 DAYS. Three agents, over 2 hours of support, no investigation, and they KEEP trying to upsell me.
I am genuinely at a loss for words over how terrible Xfinity's customer service has been today. This morning, November 8, I received an alert that I'd already exhausted my entire 1.2 TB monthly...
27 points60 comments2 d ago
- What is wrong with the ordering system?
I am in a NextGen speed market. I currently have the 1gig down/100mbps up package and it is working well. My cm2050v modem is on the Next Gen speed tier Xfinity Recommended list. I was thinking...
25 points20 comments5 d ago
- Almost got scammed
I don’t know if this has been talked about before, but it seemed real and I almost fell for it. I got a new phone delivered from Xfinity yesterday by FedEx and not long after I activated it I...
22 points15 comments7 d ago
- I actually have something positive to say about Xfinity Mobile
I just did a trip to Europe and tested my Xfinity Mobile line, I am on Mobile Plus. I did test the data on the international plan, and it is indeed a usable 14Mbps once you go over the allotment...
21 points11 comments5 d ago
- XFinity Almost Scammed Me. Be Aware.
Last Tuesday, XFinity took my whole area offline at 2:00 AM. An outage that lasted all the way until 4:30 PM that afternoon. No warning, of course. Only by calling in and demanding answers was I...
19 points12 comments14 h ago
- Please don’t lie to me
I’m currently suffering a day down time due to network upgrades. Fine, but if I read the reasoning, I see a whole lot of blah blah, improve your experience, blah blah, increase my enjoyment, blah...
18 points8 comments11 h ago
- Comcast line hanging low in my yard for 3 months. Also a loose wire that was part of line hanging also. 3 months ago during wind storm the line caught on fire. Iwant the line removed as it is a hazard.
I want the line removed as it is hazard! We have not had Comcast for years but you should still remove the line, besides it pulled on shingles at corner of my house. The fire department notified...
17 points13 comments7 d ago