{ "subreddit": "r/CRM", "page": "https://redlisten.com/r/crm", "updated": "2026-11-10T02:17:00.577Z", "members": 61423, "activity": { "posts_last_24_hours": 9, "posts_per_hour": 0.1, "comments_per_hour": 1.6, "newest_post_utc": 1794266536.121, "newest_comment_utc": 1794276846.416 }, "top_threads_this_week": [ { "title": "The CRM field nobody trusts is usually the one leadership cares about most", "score": 12, "comments": 21, "created_utc": 1793791480.106, "snippet": "Loss reason, next step, close date, lead source — pick your poison. Every CRM has at least one field everyone pretends is clean because the dashboard depends on it. Reps fill it because it is...", "url": "https://www.reddit.com/r/CRM/comments/1xnls6w/the_crm_field_nobody_trusts_is_usually_the_one/" }, { "title": "Why does email drive my day to day volume, seems to be a locked in method of communication", "score": 10, "comments": 18, "created_utc": 1793715210.697, "snippet": "I'm curious, I work in sales in the hospitality world. I would say 89% of my communication comes through email. If you work in sales or any sort of project management role. What is the breakdown...", "url": "https://www.reddit.com/r/CRM/comments/1xmu04k/why_does_email_drive_my_day_to_day_volume_seems/" }, { "title": "[Weekly] CRM Rant/Rave Thread - What's great/awful in CRM for you this week?", "score": 8, "comments": 12, "created_utc": 1793889009.37, "snippet": "This is a weekly post for you to let out about something which happened this week for you in CRM that mattered: features, client requests that were either great or awful this week, and just...", "url": "https://www.reddit.com/r/CRM/comments/1xok2nr/weekly_crm_rantrave_thread_whats_greatawful_in/" }, { "title": "Why do some basic CRM workflows need so many steps?", "score": 7, "comments": 26, "created_utc": 1794033415.52, "snippet": "Recently heard about a salesperson who had to fill in two additional fields just to get a deal amount to appear in a report. I'm building a lightweight CRM for small B2B teams and trying to keep...", "url": "https://www.reddit.com/r/CRM/comments/1xpzomm/why_do_some_basic_crm_workflows_need_so_many_steps/" }, { "title": "How do you keep your CRM clean throughout the year or does everyone panic before reporting season?", "score": 7, "comments": 34, "created_utc": 1793681891.316, "snippet": "CRM cleanup usually becomes a priority only when reports start showing inconsistent numbers, duplicates pile up, or outdated records affect campaigns. How can I maintain data quality throughout...", "url": "https://www.reddit.com/r/CRM/comments/1xmk10l/how_do_you_keep_your_crm_clean_throughout_the/" }, { "title": "When Did WhatsApp Stop Being a Messaging App and Start Becoming Your Sales System?", "score": 6, "comments": 13, "created_utc": 1793860846.347, "snippet": "At what point does WhatsApp stop being “just where customers message us” and quietly become a business's actual sales system? I've noticed this pattern with growing businesses. At first, WhatsApp...", "url": "https://www.reddit.com/r/CRM/comments/1xobtw5/when_did_whatsapp_stop_being_a_messaging_app_and/" }, { "title": "Anyone using Monday.com?", "score": 4, "comments": 17, "created_utc": 1794207826.76, "snippet": "We are a NGO and got Monday.com Pro version for free, I have seen there is lot to do with it, But we are not fully technical team, I’m looking to use it to streamline field requests, tasks...", "url": "https://www.reddit.com/r/CRM/comments/1xrl1fm/anyone_using_mondaycom/" }, { "title": "Los ARM están de moda", "score": 4, "comments": 6, "created_utc": 1794151654.718, "snippet": "Últimamente veo el término ARM por todos lados como el \"nuevo CRM\". Según dónde lo leas significa Agent Relationship Management o AI Relationship Management, y la idea es esta: El CRM gestiona la...", "url": "https://www.reddit.com/r/CRM/comments/1xr0zf6/los_arm_están_de_moda/" }, { "title": "Nonprofit CRM comparison - what are small orgs using to manage donors and donation forms?", "score": 3, "comments": 6, "created_utc": 1794252929.802, "snippet": "Tax receipts finally did it ,someone has to remember to send them and that someone is apparently nobody. Five-person nonprofit, two of us part-time, moving off spreadsheets for the first time....", "url": "https://www.reddit.com/r/CRM/comments/1xs1cy8/nonprofit_crm_comparison_what_are_small_orgs/" }, { "title": "When a CRM is being retired, how do you preserve the relationship history that doesn't fit in a CSV export?", "score": 3, "comments": 7, "created_utc": 1794217204.364, "snippet": "Whatever the reason may be, CRM retirement sometimes happens. 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